Shipping policy

Shipping Policy

Vivere Living

Last updated: 31 October 2026

At Vivere Living, we want your shopping experience to be as simple and enjoyable as possible. We carefully select products designed to make everyday living that little bit better, and we aim to ensure your orders reach you safely and efficiently.

Shipping Costs

We offer the following shipping options for UK customers:

Free standard shipping on orders of £20 or more.
Standard shipping on orders under £20, with the delivery charge displayed at checkout.

All shipping charges will be clearly shown before you complete your purchase.

Order Processing and Delivery

We work with trusted fulfilment partners and suppliers to deliver our products directly to your door.

As our products may be dispatched from different locations, delivery times can vary depending on the product and destination.

Estimated delivery times, where available, will be provided on the product page, at checkout or in your order confirmation.

Please note that delivery estimates are not guaranteed delivery dates.

Multiple Items and Deliveries

If you order more than one product, your items may arrive in separate parcels and on different dates.

This is because we work with different suppliers and fulfilment partners to bring you our thoughtfully curated collection.

Order Tracking

Where tracking is available, we will provide tracking information once your order has been dispatched.

Delivery Delays

Occasionally, deliveries may be affected by circumstances beyond our control, including courier delays, customs processing or busy seasonal periods.

If your order is taking longer than expected, please contact our customer service team and we will be happy to help.

Incorrect Delivery Details

Please ensure that your delivery address is correct before completing your order.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to assist, although changes may not be possible once an order has been processed or dispatched.

Lost or Damaged Parcels

If your parcel arrives damaged or does not arrive within the expected delivery period, please contact us so we can investigate and arrange an appropriate resolution.

Your statutory consumer rights are not affected.